Tidio, revolutionary AI-powered customer service platform that seamlessly combines the power of AI with human support. With Tidio, you can take your customer service to new heights, solving up to 70% of customer problems with the help of conversational AI while ensuring a personalized touch through live chat and helpdesk interactions.
Get Started for Free
We understand that trying out new solutions is important before making a commitment. That's why we offer a free plan that allows you to dive into Tidio's capabilities without any upfront costs. No credit card required. Explore the potential of Tidio and experience firsthand how it can transform your customer support.
Combine AI and Human Support for Excellent Customer Service
Tidio is designed to strike the perfect balance between AI automation and human interaction. The platform offers a range of features that work together harmoniously to enhance your customer service journey:
Solve Up to 70% of Customer Problems with Lyro AI
Meet Lyro, the advanced AI chatbot that specializes in answering customer inquiries promptly and accurately. Lyro is equipped to handle up to 70% of customer questions with natural-sounding conversations. This frees up your support agents to focus on more complex issues, improving their efficiency and allowing them to provide a higher level of service.
Engage Website Visitors with Live Chat
The Live Chat feature empowers you to engage with website visitors in real time. Track their movements across your site, understand their browsing behavior, and offer personalized discounts based on their activity. This personalized touch can turn casual visitors into loyal customers, enhancing their overall experience.
Tidio's Chatbot functionality goes beyond just automation—it's a lead generation powerhouse. With over 35 pre-defined chatbot templates, you can effortlessly capture leads and minimize cart abandonment. Custom greetings for new and returning visitors, along with product recommendations and discounts, work together to boost your conversions.
Optimize Your Support Process with Dedicated Helpdesk Tools
Tidio's Helpdesk tools offer a streamlined approach to managing customer inquiries. Centralize all your chats through Tidio Multichannel, which allows you to manage messages from various platforms in one panel. This centralized system improves your team's efficiency and ensures consistent support across different channels.
Assess Your Team's Performance with Analytics
Data-driven decision-making is at the core of exceptional customer service. Tidio's Analytics feature provides insights into chatbot performance, conversation-related metrics, operator performance, and channel effectiveness. Identify strengths and areas for improvement to continuously enhance your support strategy.
Discover Tidio+: Tailored Solutions for Your Business
As your business grows, your customer service needs evolve. That's where Tidio+ comes in—a customer experience solution tailored to your unique requirements. With custom limits for agent seats and chatbots, access to premium features, and the power of Tidio AI, you'll be equipped to deliver exceptional service with a dedicated team by your side.
Trusted by E-commerce Leaders
Tidio has earned the trust of countless e-commerce businesses, making it their go-to solution for customer support. Take it from Lorenzo Colucci, Co-founder and CMO of Ad Hoc Atelier: "We were searching for something that would give us the possibility to use automations as well as human interactions—and Tidio was the best solution for that."
Seamless Integrations for a Comprehensive Solution
Tidio seamlessly integrates with a variety of e-commerce tools and platforms, ensuring that your workflow remains streamlined and efficient. Connect Tidio to platforms like Shopify, WordPress, WooCommerce, Klaviyo, HubSpot, Google Analytics, and more. Integrating your tech stack has never been easier.
Join the Ranks of Satisfied Users
With over 3142+ positive reviews from users around the world, Tidio has become a staple for businesses seeking excellence in customer service. From improved communication to enhanced lead generation, Tidio consistently delivers results.
Maximize Your Support Capacity Without Extra Hiring
Unlock the potential of Tidio for your business. Start your free 7-day trial today and experience firsthand how the AI-powered customer service platform can elevate your customer support, improve efficiency, and boost customer satisfaction.
Get Started for Free No credit card required.
